The global medical aesthetics and laser market is rapidly expanding, with laser hair removal alone projected to reach $7.7 billion by 2035. As demand for laser services continues to surge, spanning everything from hair removal to skin resurfacing, more spas and salons are expanding their offerings to meet client expectations.
However, this growth brings increased responsibility. For spa and salon owners, entering the laser treatment space requires navigating a complex web of legal, clinical, and operational requirements. From certification and client consent to safety protocols and liability coverage, understanding these risks is essential to protecting both your clients and your business.
Know the Rules
Because laser treatments are regulated at the state level, requirements vary significantly. It is essential to understand the specific guidelines in your area. In many states, laser procedures are classified as medical treatments and must be performed by licensed medical professionals or delegated under strict supervision.
Some states do allow advanced estheticians or electrologists to perform certain non-ablative procedures, but only with proper certification and oversight. To ensure compliance and protect your business, consult your state medical or cosmetology board before offering laser services.
Proper Training Isn’t Optional
As demand for laser treatments grows across the beauty and wellness industry, the stakes for both clients and business owners are higher than ever. Improper training can result in serious client injuries, including burns, scarring, or unsatisfactory outcomes. These incidents can lead to legal action, reputational damage, and costly insurance claims. Ensuring that every provider is thoroughly trained and certified is not only a regulatory requirement but also a vital investment in client safety, professional credibility, and the long-term success of your business.
Communication is Key
Before treatment begins, clients should clearly understand the procedure, including its benefits, risks, and aftercare requirements. A strong consent process not only empowers clients to make informed decisions but also protects the business by documenting that essential information was communicated. To support safety and consistency, establish and enforce clear pre- and post-treatment protocols such as avoiding sun exposure, to reduce the risk of burns or pigmentation changes.
Stay Secure
General liability insurance often excludes laser-related incidents, leaving spa and salon owners vulnerable to costly claims.
Consult with an insurance broker who understands laser treatments and seek legal guidance to ensure your coverage and protocols align with current state regulations in delivering safe, effective treatments while minimizing legal exposure.
With the right knowledge, training, and safeguards in place, your laser services can truly shine. By investing in smart protocols and protection, you’ll not only keep your clients glowing—you’ll also build a stronger, safer, and more successful business.
Kathy Lopez, Account Manager for SASSI, the Salon and Spa Specialty Insurance program at Brownyard Group. She can be reached at klopez@brownyard.com.
