Finally Lisa’s Hair & Nail Salon wins SASSI® Salon Secrets Contest

The Southbridge, Mass. hair and nail salon stands out for its charitable involvement, commitment to staff excellence SASSI®, the Salon and Spa Specialty Insurance agency, announced Finally Lisa’s Hair & Nail Salon has won the agency’s inaugural Salon Secrets Contest, a nationwide contest recognizing the unique practices, services and traits that create successful salons. In […]

Why salon & spa staff need to know when to say “no”

Hair stylists, nail technicians, estheticians—they are all in the business of making people feel good about themselves. But sometimes, they have to say “no” to customers, as much as it may seem contrary to their mission (and their bottom line). Why would I encourage salons and spas to turn away customers or refuse their requests? […]

SASSI Salon Secrets Contest Gives Beauty Pros a Chance to Win Big

The winner will receive a prize package that includes entry, hotel and travel voucher for America’s Beauty Show March 25-27 in Chicago What’s your secret to success? That’s the question SASSI®, the Salon and Spa Specialty Insurance agency, is asking salon, spa and barber shop professionals in their Salon Secrets Contest. The person entering on […]

Why licensing is a crucial issue for salon safety: a case study

I think it is fair to say that everyone wants to trust their employees and colleagues. But when it comes to safety and a salon owner’s liability, trust isn’t enough. I recently had a call from a salon owner (I’ll call her Jane) who was upset about an injury to one of her clients. Jane […]

3 key questions about salon & spa workers’ compensation

Here in New York, there is a salon on every corner, usually right next door to a pizzeria. Each of these former “beauty parlors” seems to be blossoming into a full-service, diversified salon or day spa with luxury services ranging from simple haircuts and Keratin treatments to hot stone massage and anti-aging facials. More services […]

Prepare for the worst, hope for the best: Understanding unusual salon claims

Beauty Parlor Stroke Syndrome (BPSS) recently became a hot topic when Elizabeth Smith, 48, of California had her shampoo horror story picked up by Buzzfeed. Days after a normal trip to her hair salon, Smith felt weak on the left side of her body and couldn’t balance properly, until she eventually began vomiting and had […]

A slippery slope: when salons and spas don’t take slips and falls seriously

We have discussed slips and falls on this blog in the past, but I thought it deserved its own post. Slips and falls are a serious problem and source of insurance claims at salons and spas. Think about it: salon and spa environments are perfect for slip and fall accidents. There is constant foot traffic […]