Preparing for Flu Season: Cleanliness, hygiene and service offerings

Preparing for Flu Season: Cleanliness, hygiene and service offerings

As the seasons begin to change, many experts anticipate an active 2022-2023 flu season. The COVID-19 pandemic has clients and salon and spa professionals alike more wary of health concerns, including a potential flu infection.

Close contact is necessary for many treatments in salons and spas and as such the potential for infection in these businesses sparks concern among staff and patrons. As you look to establish and strengthen cleaning and hygiene expectations during flu season and beyond, there are several factors to consider.

  • Define clear protocols: A list of disinfecting tasks that include, what areas should be cleaned (such as door handles, surfaces, phones and equipment) and what products employees should be utilizing, can help ensure proper measures are taken. Lists should be placed throughout the salon or spa for ease of access. Staff should be trained on how to complete tasks to a high standard and how frequently they should be done.
  • Encourage precautions: According to the Centers for Disease Control and Prevention (CDC)), handwashing with soap and water, or an alcohol-based sanitizer can help prevent one in five respiratory infections. Salon and spa owners should supply tissues, soap, hand sanitizers, masks and other products employees and clients may need to support safe hygiene habits. Additionally, salon and spa owners should encourage their staff to get a flu shot. The CDC states that flu vaccination reduces the risk of transmission by 40 to 60%.

There are certain therapies a salon or spa can offer to help clients recover once they are no longer contagious or symptomatic, including:

  • Salt treatments: A common symptom of the flu is congestion. Salt therapy can help clear airways and ease breathing. Additionally, clients will benefit from its calming effects.
  • Massages: The flu can cause tension within the body as it copes with aches, pains and congestion. Massages can help increase blood flow, improve circulation and relieve tension.
  • Steam: Steam can also help with airways and congestion, breaking down mucus, making it easier to breath and relieving soreness.

As worries grow about flu season, salon and spa owners and operators can position their facilities as safe spaces to relax and recover. With extra precautions, transparent communication between staff and beneficial service offerings that cater to the need of clients, salons and spas can find success and maintain a safe and healthy workspace.

Kathy Lopez, Account Manager for SASSI, the Salon and Spa Specialty Insurance program at Brownyard Group. She can be reached at

Share this:

News and Resources